Level 5 Award in Organisational Resilience

Research of senior management opinions from BSI (British Standards Institute) in 2015 quotes “nine in ten saw resilience as a priority for their business, while eight in ten believed it to be indispensable for long-term growth.”

The market in this area is also one which is becoming increasingly sophisticated. Evidence from marketing and social media indicates a trend for established consultancy providers to move away from traditional ‘business continuity’ or event-orientated approaches towards a more holistic and commercial outlook. From such a perspective, the concept of Resilience concerns the management of gradual, evolutionary change within a commercial context rather than responding to sudden and shocking events as covered in crisis management.

This Level 5 programme is designed to give assurance professionals, risk managers, emergency planners and resilience and business continuity practitioners a recognised qualification, as well as access to a structured methodology and framework that will allow them to conduct detailed assessments and report on resilience capability at an organisation-wide level. The programme also explores a number of other concepts relevant to the study of Organisational Resilience, including security, business transformation and knowledge management, and discusses opportunities for their application.

Unit 1: Context and Definitions

  • The historical and psychological context
  • The current landscape and recent developments
  • Key information sources
  • Definitions and references


Unit 2: Reasoning, Benefits and Case Studies

  • Benefits of enhanced performance
  • Case studies


Unit 3: The Organisational Resilience Capability Model (ORCM)

  • Structure and application
  • Maturity scale
  • Features of the ORCM
  • ORCM concepts
  • Self assessment and reporting

Unit 4: Other key issues and ideas

  • Knowledge Management (KM) and Organisational Learning (OL)
  • Compliance
  • Transformation
  • Safety and High Reliability Organisations (HROs)
  • Security


Unit 5: Application and implementation

  • Resources and capability
  • Programme delivery
  • Data management
  • Performance improvement
  • Benchmarking